1. Acceptance of Terms
Welcome to Synergia Solutions. By accessing our website, using our software platforms, requesting our services, or entering into a service agreement with us, you agree to be bound by these Terms of Service.
If you do not agree with any part of these Terms, please do not use our website or services.
2. Our Services
Synergia Solutions provides technology and digital transformation solutions to organizations, institutions and businesses.
Our services may include, but are not limited to:
- Software and application development
- Enterprise Resource Planning (ERP) solutions
- University, college and school management systems
- Website and mobile application development
- AI-powered solutions and automation
- Cloud and technology services
- IT consulting and digital transformation
- Custom software platforms and integrations
- Technical support and maintenance
The specific scope, features, deliverables, timelines and commercial terms for a project may be defined separately in a proposal, quotation, Statement of Work (SOW), purchase order or service agreement.
3. User Responsibilities
You agree to use our website and services only for lawful purposes and in accordance with these Terms.
You must not:
- Use our services for any unlawful or fraudulent purpose.
- Attempt to gain unauthorized access to our systems, servers or applications.
- Introduce malicious code, viruses or other harmful technologies.
- Interfere with the security, availability or performance of our services.
- Copy, modify or distribute our proprietary software without authorization.
- Use our services in a manner that violates applicable laws or regulations.
4. Accounts & Access
Certain services or software platforms may require users to create an account or receive authorized credentials.
You are responsible for maintaining the confidentiality of your login credentials and for activities performed through your account.
You should notify us promptly if you become aware of unauthorized access or suspected misuse of your account.
5. Intellectual Property
Unless otherwise agreed in writing, all content, branding, designs, software, source code, interfaces, documentation, graphics, trademarks and other materials provided by Synergia Solutions remain our intellectual property or the property of our respective licensors.
Nothing in these Terms grants you ownership of our intellectual property except for the limited rights expressly provided under an applicable agreement.
For custom-developed projects, ownership and licensing of deliverables will be governed by the applicable project agreement, proposal or Statement of Work.
6. Fees & Payments
Certain services provided by Synergia Solutions may be subject to fees. Applicable charges, payment schedules, taxes and commercial conditions will be specified in the relevant quotation, proposal, invoice or service agreement.
Unless otherwise agreed in writing, invoices are payable according to the payment terms specified in the applicable commercial agreement.
Delayed payments may affect project timelines, service availability or access to applicable services.
7. Third-Party Services
Our solutions may integrate with or depend on third-party platforms, APIs, hosting providers, payment gateways, communication services or other external technologies.
Third-party services are subject to their own terms, policies and availability. We are not responsible for changes, interruptions or failures originating from third-party providers.
8. Confidentiality
During the course of providing services, either party may receive confidential or proprietary information belonging to the other party.
Each party agrees to use reasonable measures to protect confidential information and to use such information only for legitimate business purposes related to the applicable engagement.
Where required, confidentiality obligations may also be governed by a separate Non-Disclosure Agreement (NDA).
9. Service Availability
We make reasonable efforts to keep our website and technology services available and operational. However, uninterrupted availability cannot always be guaranteed.
Services may occasionally be unavailable because of maintenance, upgrades, infrastructure issues, security incidents, internet failures or events beyond our reasonable control.
10. Limitation of Liability
To the extent permitted by applicable law, Synergia Solutions shall not be liable for indirect, incidental, consequential, special or punitive damages arising from the use of our website or services.
This includes, where legally permitted, loss of profits, business interruption, loss of data or other indirect commercial losses.
Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.
11. Termination
Access to certain services may be suspended or terminated if a user materially violates these Terms, applicable law, or the terms of a separate service agreement.
Project-specific termination rights, notice periods and consequences may be governed by the applicable contract or Statement of Work.
12. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.
Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of our website or services after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of India, unless otherwise agreed in a written contract between the parties.
Any dispute arising in connection with these Terms shall be subject to the jurisdiction of the competent courts as agreed under the applicable contractual arrangement.
14. Contact Us
If you have any questions regarding these Terms of Service, our website or our technology services, please contact us.